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There are three types of agency:

Designated agency: A designated agency is an organisation that has been accredited by the Children’s Guardian to provide statutory out-of-home care services in NSW. Some designated agencies are also registered for voluntary out-of-home care. Some designated agencies may also supervise care provided by a registered agency.

Registered agency: These are non-designated agencies that have been registered to provide or arrange voluntary out-of-home care. If a child or young person is in care with one or more registered agencies for longer than 90 days in any 12-month period, then a designated agency must supervise that care.

Arranging agency: Some agencies are only registered to arrange care, but not to provide it. These agencies arrange contracting, sub-contracting or brokering for another organisation or body to provide voluntary out-of-home care for a child or young person.

Voluntary out-of-home care agencies are grouped into districts across NSW and metropolitan Sydney. Agencies provide centre-based, host family or residential care to various target groups of children and young people. You can refine this list to find the service you need near you.