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Contact us

Welcome to the NSW Office of the Children's Guardian

If you have a question about the Working With Children Check, please see our frequently asked questions (FAQ) page.

Top three questions about the Working With Children Check

Do I need a Working With Children Check?

The Working With Children Check is for people who work directly with children, in areas of work specified as child-related work, or work in a designated role as stated in the legislation.

There are several exemptions to the requirement to get a Working With Children Check, and these are set out in the Child Protection (Working with Children) Regulation 2013.

We encourage individuals and their employers to determine if and when a Working With Children Check is required. We provide information on our website to help at www.kidsguardian.nsw.gov.au/check

How do I get a Working With Children Check?

The first step is to do your Working With Children Check application online by going to www.kidsguardian.nsw.gov.au/check.

Once your application form has been completed online, you will be given an application (APP) number.

The second step is to take your application number along with proof of identity to a NSW Motor Registry, RMS Agency, or Service NSW service centre. Find a location at www.service.nsw.gov.au/service-centre

Paid workers will pay a fee of $80. For volunteers, the Working With Children Check is free.

Finally, you will receive an email once the Working With Children Check has been completed.

What proof of identity documents do I need to provide?

The proof of identity is a matter for the motor registry or Service NSW service centre. Please refer to the RMS website for what you will need: www.rms.nsw.gov.au/roads/licence/identity

If you have previously held a NSW driver’s license under a different name (e.g. maiden name), you will need to present proof of change of name (e.g. marriage certificate) to the motor registry or Service NSW service centre when you apply for the Working with Children Check.

Correspondence and email policy

Before sending us your enquiry, please read our Correspondence and email policy (PDF 760.2KB)

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Report a concern

Phone

Working With Children Check Customer Service Team
02 8219 3777

Switchboard
02 8219 3600

Media enquiries (media enquiries from journalists only)
02 9286 7239 or 0413 452 498

Postal address

Office of the Children's Guardian
Locked Bag 5100
Strawberry Hills NSW 2012

ABN: 43 304 920 597