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Authorised carers and adult household members

Authorised carers and their adult household members are required to hold a NSW Working With Children Check.

Adults who reside where a home-based education and care service or family daycare service is provided, must also hold a NSW Working With Children Check clearance or have a current application for a clearance.

Household members who stay regularly, but not full time (e.g. several nights a week) still require a Check.

Authorised carer applicants and adult household members are not required to pay for a Working With Children Check.

There is allowance, at the discretion for the Children’s Guardian, to grant permission for a child on turning 18 to continue living in their existing foster care placement without a Working With Check Clearance. Where a child, who was in out-of-home care before turning 18 years old, is refused a WWCC clearance, they can apply to the Children’s Guardian for ‘continuing residence approval’ so that the young person can continue to live in their home.

A continuing residence approval can only be given if the Children’s Guardian is satisfied that an appropriate risk mitigation strategy is in place to maintain the young person in the current care placement. A continuing residence approval, if granted, will not allow the young person to engage in child-related work. It is only for the purpose of continuing to reside in a foster care placement.

Unable to get to a Service NSW centre

There are special arrangements for authorised carer applicants and adult household members of authorised carers who are unable to attend a Service NSW centre in person to apply for a Check. (This includes people applying to become NSW authorised carers, and their adult household members).

The Office of the Children’s Guardian has developed a WWCC identity verification process to assist the following applicants:

  • NSW authorised carer applicants and adult members of their households who are self-isolating, minimising travel or minimising contact with others outside the home during the COVID-19 health crisis
  • NSW authorised carer applicants who live interstate and adult members of their household
  • NSW authorised carer applicants and their adult household members who are not physically capable of attending a ServiceNSW Centre (medical certificate required)
  • persons who reside at a home where a home-based education and care service or family daycare service is provided who are not physically capable of attending a Service NSW centre (medical certificate required).

Note: the provision to extend these arrangements to authorised carer applicants and their adult household members is a temporary one, in response to the COVID-19 health crisis. Authorised carer applicants and their adult household members who prefer to follow the usual process of attending a Service NSW Centre to provide proof of their identity are still able to do so. Information about the usual WWCC application process.

Applicants who choose to provide certified documents to prove their identity should be aware that there may be a delay in processing their application, as these applications require additional manual processing by OCG staff.

Further information can be found in our COVID-19 response fact sheet.

What you will need

Step 1

Apply for a Working With Children Check using the online application form. An application number (APP number) will then be sent to you by email. (To avoid any delays, please ensure you include your email address in your application so we can provide you with your APP number.) If you do not have access to the internet, please contact the WWCC customer service team on 02 8219 3777 to apply for a Check over the phone.

Step 2

Check the proof of identity requirements and fill in the Proof of identity form. (PDF 210.9KB)

Step 3

Make copies of your identification documents and arrange for the copies to be certified.

Note: A certified copy means a true copy (a clear photocopy or printed photograph) of your original identity document, certified (signed and dated) by an eligible person, such as a Justice of the Peace, a police officer, a permanent employee of the NSW government (such as a DCJ caseworker) with five or more years of continuous service, a permanent teacher, an enrolled legal practitioner, an Australia Post agent, or a licenced or registered dentist, doctor, nurse, midwife, pharmacist or veterinary surgeon. A full list of persons eligible to certify proof of identity documents for the purpose of the WWCC can be found in the Commonwealth Statutory Declarations Regulation 2018.

You do not need to be physically present at the time your documents are being certified, but the certifier must sight the original identity documents. Further information about the requirements for certifying copies of documents can be found on page 36 of the NSW Justice of the Peace Handbook.

Step 4

Obtain a medical certificate (if required). People who are not physically capable of attending a NSW Service Centre are required to provide a medical certificate to that effect, that has been issued within the last 6 months by a registered medical practitioner.

Note: Applicants who are unable to attend a Service NSW Centre because they are self-isolating, minimising travel or minimising contact with others outside the home due to the COVID-19 pandemic are not required to provide a medical certificate.

Sending your application

Authorised carer applicants and their adult household members

If you are an authorised carer applicant or are an adult household member of an authorised carer, you must provide to your designated agency (foster care agency) your:

  • APP number
  • Certified copies of your identification documents
  • Completed Proof of Identity Form and
  • Medical certificate (only required if you are not physically capable of attending a NSW Service Centre).

For authorised carer applicants applying to the Department of Communities and Justice (DCJ) for authorisation, your DCJ caseworker will send your documents to the DCJ Carers Register team. The DCJ Carers Register will then will forward them on to the Office of the Children’s Guardian at check@kidsguardian.nsw.gov.au.

For authorised carer applicants applying to a non-government designated agency for authorisation, the Principal Officer of the designated agency will forward your application to the Office of the Children’s Guardian at check@kidsguardian.nsw.gov.au

Adult household members of family day carers or a home-based education and care service not physically capable of attending a Service NSW centre

If you are a person residing at a home where a home-based education and care service or a family daycare service is provided, and you are not physically capable of attending a Service NSW centre, please email directly to Check@kidsguardian.nsw.gov.au your:

  • APP number
  • Electronic copies (scanned or clearly photographed) of the certified copies of your identification documents
  • Completed Proof of Identity Form and
  • Medical certificate.

See also:

Your WWCC information can be accessed securely in the Service NSW mobile app at any time and anywhere. We encourage you to download the Service NSW mobile app and link your WWCC clearance number with other details such as car registrations and your digital driver license. For further information, please contact our customer services team by calling 02 8219 3777 or going to our Contact us page.