Contact us

Contact us

Welcome to the NSW Office of the Children's Guardian

If you have a question about the Working With Children Check, please see our frequently asked questions (FAQ) page.

Planned outage

Due to scheduled maintenance, Working With Children Check online processes will be unavailable from 10.00pm Saturday 20 January to 10.00pm Sunday 21 January. Apologies for any inconvenience. 

Office of the Children's Guardian
General phone: 02 8219 3600
Fax: 02 8219 3699

Working With Children Check
Phone: 02 9286 7219
Fax: 02 9286 7201
Report a concern: Secure form to report non-compliance with the Working With Children Check

Children's employment
Phone: 02 8219 3600

Street and postal address
Office of the Children's Guardian
Suite 1, Level 13, 418A Elizabeth St
Surry Hills NSW 2010

ABN: 43 304 920 597

Media Inquiries ONLY 
Phone: 02 9286 7239 or 0413 452 498

Service NSW

To find a Service NSW centre go to or


Translating and Interpreting Service (TIS)
Call TIS on 13 14 50 and ask them to call the Working With Children Check team on (02) 9286 7219. 

Service for those with speech, hearing impairment or deafness
Connect to the National Relay Service (NIS) to find the service that meets your needs. Call 133 677 for TTY / voice calls or 1300 55 727 for 'speak and listen'.

© Copyright Crown in right of the State of New South Wales

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