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The Office of the Children’s Guardian was established under the Children and Young Persons (Care and Protection) Act 1998 to promote the interests and rights of children and young people living in out-of-home care.
In 2013 legislative changes expanded the role of the Office to be an independent government agency that works to protect children by promoting and regulating quality, child safe organisations and services.
The Office reports to the NSW Minister for Family and Community Services and to Parliament.
Under our legislation, the Office of the Children’s Guardian:
The Office of the Children’s Guardian works to improve the protection of children in NSW by helping organisations, employers and individuals understand the meaning, importance and benefits of being child‑safe.
However, it does not deal directly with complaints or concerns of individual children.
For complaints or concerns about an individual child, contact:
Phone: 02 9286 1000
To report suspected child abuse or neglect contact the Child Protection Helpline on 132 111 (TTY 1800 212 936) for the cost of a local call, 24 hours a day, 7 days a week.
Children and young people in need of help can contact the Kids Helpline on 1800 551 800 (toll free).
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